Reviews from Verified Windsor Residents
As part of Windsor's mission to provide communities where people truly feel cared for, we strive to provide our residents with the best possible living experience. Hear what our satisfied residents are saying about their Windsor experience!
Think our community is the right home for you? Contact us now or schedule your personalized tour here.
Customer Review
Great place to call home excellent customer service and the entire staff always make me feel welcome.By: Jeff W.
Source: KingsleyCustomer Review
It was fast, professional and friendly service.By: Certified Resident
Source: KingsleyCustomer Review
My entire experience from applying to move in at the Glass House was fantastic. The staff is friendly, the community is fantastic ... and my apartment is wonderful Read More about Customer ReviewBy: Jean B.
Source: KingsleyCustomer Review
Best maintenance team!By: Certified Resident
Source: KingsleyCustomer Review
I've lived here at the Glass House for over ten years now and have found the maintenance response, whenever I needed it, ... to be excellent. Fortunately, I've not needed to call on maintenance too often. Read More about Customer ReviewBy: Certified Resident
Source: KingsleyCustomer Review
Move in was seamless, even with poor timing of our UHaul pod being delayed, they worked with us to accommodate elevators ... and gave us options to proceed with. Concierge is awesome and they respond to things quickly. Read More about Customer ReviewBy: Nicholas P.
Source: KingsleyCustomer Review
Love the community and unitBy: Certified Resident
Source: KingsleyCustomer Review
Chassitty make me feel like I’m at home as well as the rest of the staff, very friendly and professional.By: Certified Resident
Source: KingsleyCustomer Review
This is a great team and always wants to do right by the residents. The concierge/maintenance staff make sure the community ... is well taken care of. Read More about Customer ReviewBy: Sundar C.
Source: KingsleyCustomer Review
Love the efficiency of the portal and quick response time AND fast resolution of the problem.By: Certified Resident
Source: KingsleyCustomer Review
Every single member of the 10+ person staff is super nice and super helpful.By: Certified Resident
Source: KingsleyCustomer Review
I absolutely love living here. Tony and Jessie are the best!! Always very welcoming and attentive. Very happy I picked Glass ... House. Read More about Customer ReviewBy: Glenda M.
Source: KingsleyCustomer Review
The concierge and maintenance staff are amazing and helpful!By: Certified Resident
Source: KingsleyCustomer Review
I have resided at the Glasshouse for 18 months and I have loved every minute. The staff is friendly and actually know who ... I am when I walk in the door. :-) The maintenance crew were professionals and handled their assignments in a timely fashion. It has been a pleasure residing at the Glasshouse. Read More about Customer ReviewBy: Dorothy D.
Source: KingsleyCustomer Review
Excellent service as alwaysBy: Michael M.
Source: KingsleyCustomer Review
I love glasshouse! I feel so safe with the 24-hour concierges and multiple key-fob requirements for entry. All of the concierges ... could not be nicer or better at their jobs!! I love the amenities like the pool and the dog park, and I also love the garage; Ive never not found a spot and feel safe no matter what time of day or night I am getting home. Other pros: the lobby has a coffee machine, the building is super dog friendly, its a super active neighborhood (walking distance to: cute coffee shops, American Airlines Center / Katy Trial, great restaurants and bars), its within a 2 minute drive to both the toll road and central expressway, management is super responsive, I never have to wait more than a day for maintenance, paying rent online is super easy, and packages are always delivered to my apartment door or kept safe at the front desk. Read More about Customer ReviewBy: Mary H.
Source: KingsleyCustomer Review
Great and friendly place.By: Certified Resident
Source: KingsleyCustomer Review
Best management ever. Super responsive, nice, & professional. Love the building (cleanliness, location, walkability in neighborhood). ... Maintenance staff is excellent (efficiency, friendliness, responsiveness). Love that there is not valet garbage where people leave their trash in the hallway; that is gross. Love that I always find a parking spot no matter what time of day or night. Feel very very safe with the key fobs, 24/7 concierge. Always receive packages on time. 100/10! Read More about Customer ReviewBy: Certified Resident
Source: KingsleyCustomer Review
We love our stay at Glasshouse. The management, Concierge and service repairs folks are outstanding. We recommend the facility ... very highly Read More about Customer ReviewBy: Arthur M.
Source: KingsleyCustomer Review
The Staff, Concierge and maintenance crew is Superb! The Glasshouse is in a class unto themselves!!By: Keisha H.
Source: KingsleyCustomer Review
Our maintenance team is always great, very quickly professionally done. I do a appreciate their service.By: Certified Resident
Source: KingsleyCustomer Review
Responsive and helpful. Arrived within an hour of submitting the request. The portable AC worked well while maintenance repaired ... the unit. Read More about Customer ReviewBy: Certified Resident
Source: KingsleyCustomer Review
Concierge services are excellent. Some challenges getting feedback from or contact with general management.By: Arthur M.
Source: KingsleyCustomer Review
This place is a dream come true. Tony and Carrie are so kind, we love our concierges. Everything has been great. I love coming ... home to Glasshouse. Read More about Customer ReviewBy: mallory j.
Source: KingsleyCustomer Review
I really do not even know where to begin as far as the excellent job that the entire staff has done especially considering ... recent events. There response to the winter freeze that we recently endured was overwhelmingly efficient. I feel like The Glass House has an amazing team and I am very proud to call at my home. Read More about Customer ReviewBy: Kenneth M.
Source: KingsleyCustomer Review
The Glasshouse staff are wonderful. I really enjoy residing here.By: Dorothy D.
Source: KingsleyCustomer Review
I just moved across country and into my apartment. From the leasing dept, the concierge and the maintenance I have been so ... supported during this transition. I felt like I was coming home... Read More about Customer ReviewBy: Kimberly W.
Source: KingsleyCustomer Review
Fantastic job fixing my clogged kitchen pipe! Arrived within an hour, took him 5 min. Best maintenance team I have ever experienced ... in an apartment. Read More about Customer ReviewBy: Brian D.
Source: KingsleyCustomer Review
Super dope spot! Friendly community!By: Kevin V.
Source: KingsleyCustomer Review
I do not have one complaint about Glass House/living here and the people who work here. I have been here for almost three ... years and had friends who lived here throughout the years and not once has there been a negative experience. Read More about Customer ReviewBy: Reed W.
Source: KingsleyCustomer Review
We had a great leasing and move in experience. From the time we picked up the phone and called Glasshouse to view a potential ... unit to the time we walked into our new home we received five star service from staff! Jasmine was great! -Alfredo & Rosa C. Read More about Customer ReviewBy: Rosa M.
Source: KingsleyCustomer Review
Tony from the concierge was very helpful in making my move easy.By: Jose P.
Source: KingsleyCustomer Review
Everything is Great.By: Certified Resident
Source: KingsleyCustomer Review
Me and my family do appreciate all the maintenance team has done for us, they're very professional, polite, and come to fix ... very quickly. Read More about Customer ReviewBy: Certified Resident
Source: KingsleyCustomer Review
Excellent service as always!By: Michael M.
Source: KingsleyCustomer Review
overall a great crew and experience. the team is always available and works clean and quickly.By: Certified Resident
Source: KingsleyCustomer Review
This home is my most beautiful dreams come true. The staff are personable and attentive. The amenities are above and beyond ... our expectations. The apartment itself is everything I could ever want for our little family. Glass House changed our lives. Read More about Customer ReviewBy: Emma A.
Source: KingsleyCustomer Review
The Maintenance Crew is maybe the most impressive part of living at the Glass House. They always fix everything, and it in ... a very expedient and professional manner. Honestly, these guys are just awesome. Read More about Customer ReviewBy: Certified Resident
Source: KingsleyCustomer Review
Always timely, friendly and reliable maintenance staff.By: Certified Resident
Source: KingsleyCustomer Review
We recently relocated from New York. We love the Glass House. Our new home is perfect as well as the friendliness and attention ... to detail of the staff! A move is always challenging, but the Glass House staff made it seamless. The amenities of the pool, gym, meeting rooms and indoor and outdoor social spaces -- make living here complete.The Glass House is beautiful -- it's our home! Peter P. and Chad R. Read More about Customer ReviewBy: Peter P.
Source: KingsleyCustomer Review
The property is kept immaculant and the Staff is Phenominal. Jasmine was very helpful,friendly and knowledgable. Kerry was ... wonderful and helpful with the referrals needed for my transition to the Glasshouse, my new home. GREAT JOB for making my moving experience plesant and making me feel at home! Read More about Customer ReviewBy: Keisha H.
Source: KingsleyCustomer Review
Fantastic leasing agents/managers (Abby), fantastic concierge, and a high quality maintenance team. They have made my experience ... so just wonderful. Read More about Customer ReviewBy: Certified Resident
Source: KingsleyCustomer Review
Jose is always so kind and professional. Appreciate him greatly! :)By: Certified Resident
Source: KingsleyCustomer Review
Professional experience great leasing agent and good security Im enjoying my Apartment I will refer the Glass house to othersBy: Certified Resident
Source: KingsleyCustomer Review
Roman, Mr. Kerry and Tony deserve raises! Once when we just moved in my granddaughter wanted to watch a movie but I didnt ... have my DVDs. Tony ran to his car and brought a personal DVD of the latest Marvel movie so she had something to watch. Thats above and beyond service! Read More about Customer ReviewBy: Matthew P.
Source: KingsleyCustomer Review
I have loved the concierge team since the day I moved in. Always greeting me with a smile and help me when I need it. Thanks ... to Kerry, Tony, Roman and the rest of the team Read More about Customer ReviewBy: Sudha K.
Source: KingsleyCustomer Review
Wonderful community and staff that work at Glass House! We truly enjoy our living experience here!By: Ashley M.
Source: KingsleyCustomer Review
Very quick and professionalBy: Certified Resident
Source: KingsleyCustomer Review
Everything I ask for is always done in a professional matter and it is done quickly! They are awesome!! Thanks!!! IlanaBy: Ilana S.
Source: KingsleyCustomer Review
Jose was fantastic. Hes one of the best maintenance managers I know. Great speed and courtesy.By: Achal A.
Source: Kingsley