4.0 / 5
4.0 out of 5 stars
overall rating
Posted On: 9/12/2021
Customer Review
I absolutely love living here. Tony and Jessie are the best!! Always very welcoming and attentive. Very happy I picked G...
I absolutely love living here. Tony and Jessie are the best!! Always very welcoming and attentive. Very happy I picked Glass House.
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By: Glenda M.
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 9/7/2021
Customer Review
The concierge and maintenance staff are amazing and helpful!
The concierge and maintenance staff are amazing and helpful!
By: Certified Resident
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 9/3/2021
Customer Review
I have resided at the Glasshouse for 18 months and I have loved every minute.
The staff is friendly and actually know wh...
I have resided at the Glasshouse for 18 months and I have loved every minute.
The staff is friendly and actually know who I am when I walk in the door. :-)
The maintenance crew were professionals and handled their assignments in a timely fashion.
It has been a pleasure residing at the Glasshouse.
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By: Dorothy D.
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 8/24/2021
Customer Review
Excellent service as always
Excellent service as always
By: Michael M.
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 8/3/2021
Customer Review
I love glasshouse! I feel so safe with the 24-hour concierges and multiple key-fob requirements for entry. All of the co...
I love glasshouse! I feel so safe with the 24-hour concierges and multiple key-fob requirements for entry. All of the concierges could not be nicer or better at their jobs!! I love the amenities like the pool and the dog park, and I also love the garage; Ive never not found a spot and feel safe no matter what time of day or night I am getting home. Other pros: the lobby has a coffee machine, the building is super dog friendly, its a super active neighborhood (walking distance to: cute coffee shops, American Airlines Center / Katy Trial, great restaurants and bars), its within a 2 minute drive to both the toll road and central expressway, management is super responsive, I never have to wait more than a day for maintenance, paying rent online is super easy, and packages are always delivered to my apartment door or kept safe at the front desk.
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By: Mary H.
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 7/31/2021
Customer Review
Great and friendly place.
Great and friendly place.
By: Certified Resident
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 6/19/2021
Customer Review
Best management ever. Super responsive, nice, & professional. Love the building (cleanliness, location, walkability in n...
Best management ever. Super responsive, nice, & professional. Love the building (cleanliness, location, walkability in neighborhood). Maintenance staff is excellent (efficiency, friendliness, responsiveness). Love that there is not valet garbage where people leave their trash in the hallway; that is gross. Love that I always find a parking spot no matter what time of day or night. Feel very very safe with the key fobs, 24/7 concierge. Always receive packages on time. 100/10!
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By: Certified Resident
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 6/15/2021
Customer Review
We love our stay at Glasshouse. The management, Concierge and service repairs folks are outstanding. We recommend the fa...
We love our stay at Glasshouse. The management, Concierge and service repairs folks are outstanding. We recommend the facility very highly
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By: Arthur M.
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 6/5/2021
Customer Review
The Staff, Concierge and maintenance crew is Superb! The Glasshouse is in a class unto themselves!!
The Staff, Concierge and maintenance crew is Superb! The Glasshouse is in a class unto themselves!!
By: Keisha H.
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 5/14/2021
Customer Review
Our maintenance team is always great, very quickly professionally done. I do a appreciate their service.
Our maintenance team is always great, very quickly professionally done. I do a appreciate their service.
By: Certified Resident
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 5/13/2021
Customer Review
Responsive and helpful. Arrived within an hour of submitting the request. The portable AC worked well while maintenance ...
Responsive and helpful. Arrived within an hour of submitting the request. The portable AC worked well while maintenance repaired the unit.
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By: Certified Resident
Source: Kingsley
4.0 / 5
4.0 out of 5 stars
overall rating
Posted On: 4/28/2021
Customer Review
Concierge services are excellent. Some challenges getting feedback from or contact with general management.
Concierge services are excellent. Some challenges getting feedback from or contact with general management.
By: Arthur M.
Source: Kingsley
4.0 / 5
4.0 out of 5 stars
overall rating
Posted On: 4/13/2021
Customer Review
This place is a dream come true. Tony and Carrie are so kind, we love our concierges. Everything has been great. I love ...
This place is a dream come true. Tony and Carrie are so kind, we love our concierges. Everything has been great. I love coming home to Glasshouse.
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By: mallory j.
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 4/1/2021
Customer Review
I really do not even know where to begin as far as the excellent job that the entire staff has done especially consideri...
I really do not even know where to begin as far as the excellent job that the entire staff has done especially considering recent events. There response to the winter freeze that we recently endured was overwhelmingly efficient. I feel like The Glass House has an amazing team and I am very proud to call at my home.
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By: Kenneth M.
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 3/25/2021
Customer Review
The Glasshouse staff are wonderful. I really enjoy residing here.
The Glasshouse staff are wonderful. I really enjoy residing here.
By: Dorothy D.
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 3/10/2021
Customer Review
I just moved across country and into my apartment. From the leasing dept, the concierge and the maintenance I have been ...
I just moved across country and into my apartment. From the leasing dept, the concierge and the maintenance I have been so supported during this transition. I felt like I was coming home...
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By: Kimberly W.
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 3/9/2021
Customer Review
Fantastic job fixing my clogged kitchen pipe! Arrived within an hour, took him 5 min. Best maintenance team I have ever ...
Fantastic job fixing my clogged kitchen pipe! Arrived within an hour, took him 5 min. Best maintenance team I have ever experienced in an apartment.
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By: Brian D.
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 2/23/2021
Customer Review
Super dope spot! Friendly community!
Super dope spot! Friendly community!
By: Kevin V.
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 2/16/2021
Customer Review
I do not have one complaint about Glass House/living here and the people who work here. I have been here for almost thre...
I do not have one complaint about Glass House/living here and the people who work here. I have been here for almost three years and had friends who lived here throughout the years and not once has there been a negative experience.
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By: Reed W.
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 2/8/2021
Customer Review
We had a great leasing and move in experience. From the time we picked up the phone and called Glasshouse to view a pote...
We had a great leasing and move in experience. From the time we picked up the phone and called Glasshouse to view a potential unit to the time we walked into our new home we received five star service from staff! Jasmine was great! -Alfredo & Rosa C.
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By: Rosa M.
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 2/2/2021
Customer Review
Tony from the concierge was very helpful in making my move easy.
Tony from the concierge was very helpful in making my move easy.
By: Jose P.
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 1/19/2021
Customer Review
Everything is Great.
Everything is Great.
By: Certified Resident
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 1/18/2021
Customer Review
Me and my family do appreciate all the maintenance team has done for us, they're very professional, polite, and come to ...
Me and my family do appreciate all the maintenance team has done for us, they're very professional, polite, and come to fix very quickly.
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By: Certified Resident
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 11/19/2020
Customer Review
Excellent service as always!
Excellent service as always!
By: Michael M.
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 10/30/2020
Customer Review
overall a great crew and experience. the team is always available and works clean and quickly.
overall a great crew and experience. the team is always available and works clean and quickly.
By: Certified Resident
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 10/13/2020
Customer Review
This home is my most beautiful dreams come true. The staff are personable and attentive. The amenities are above and bey...
This home is my most beautiful dreams come true. The staff are personable and attentive. The amenities are above and beyond our expectations. The apartment itself is everything I could ever want for our little family. Glass House changed our lives.
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By: Emma A.
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 10/11/2020
Customer Review
The Maintenance Crew is maybe the most impressive part of living at the Glass House. They always fix everything, and it ...
The Maintenance Crew is maybe the most impressive part of living at the Glass House. They always fix everything, and it in a very expedient and professional manner. Honestly, these guys are just awesome.
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By: Certified Resident
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 10/4/2020
Customer Review
Always timely, friendly and reliable maintenance staff.
Always timely, friendly and reliable maintenance staff.
By: Certified Resident
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 10/1/2020
Customer Review
We recently relocated from New York. We love the Glass House. Our new home is perfect as well as the friendliness and at...
We recently relocated from New York. We love the Glass House. Our new home is perfect as well as the friendliness and attention to detail of the staff! A move is always challenging, but the Glass House staff made it seamless. The amenities of the pool, gym, meeting rooms and indoor and outdoor social spaces -- make living here complete.The Glass House is beautiful -- it's our home! Peter P. and Chad R.
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By: Peter P.
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 9/11/2020
Customer Review
The property is kept immaculant and the Staff is Phenominal. Jasmine was very helpful,friendly and knowledgable.
Kerry w...
The property is kept immaculant and the Staff is Phenominal. Jasmine was very helpful,friendly and knowledgable.
Kerry was wonderful and helpful with the referrals needed for my transition to the Glasshouse, my new home.
GREAT JOB for making my moving experience plesant and making me feel at home!
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By: Keisha H.
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 9/1/2020
Customer Review
Fantastic leasing agents/managers (Abby), fantastic concierge, and a high quality maintenance team. They have made my ex...
Fantastic leasing agents/managers (Abby), fantastic concierge, and a high quality maintenance team. They have made my experience so just wonderful.
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By: Certified Resident
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 8/21/2020
Customer Review
Jose is always so kind and professional. Appreciate him greatly! :)
Jose is always so kind and professional. Appreciate him greatly! :)
By: Certified Resident
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 8/12/2020
Customer Review
Professional experience great leasing agent and good security Im enjoying my Apartment I will refer the Glass house to o...
Professional experience great leasing agent and good security Im enjoying my Apartment I will refer the Glass house to others
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By: Certified Resident
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 7/28/2020
Customer Review
Roman, Mr. Kerry and Tony deserve raises! Once when we just moved in my granddaughter wanted to watch a movie but I didn...
Roman, Mr. Kerry and Tony deserve raises! Once when we just moved in my granddaughter wanted to watch a movie but I didnt have my DVDs. Tony ran to his car and brought a personal DVD of the latest Marvel movie so she had something to watch. Thats above and beyond service!
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By: Matthew P.
Source: Kingsley
4.0 / 5
4.0 out of 5 stars
overall rating
Posted On: 7/25/2020
Customer Review
I have loved the concierge team since the day I moved in. Always greeting me with a smile and help me when I need it. Th...
I have loved the concierge team since the day I moved in. Always greeting me with a smile and help me when I need it. Thanks to Kerry, Tony, Roman and the rest of the team
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By: Sudha K.
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 7/5/2020
Customer Review
Wonderful community and staff that work at Glass House! We truly enjoy our living experience here!
Wonderful community and staff that work at Glass House! We truly enjoy our living experience here!
By: Ashley M.
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 7/1/2020
Customer Review
Very quick and professional
Very quick and professional
By: Certified Resident
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 7/1/2020
Customer Review
Everything I ask for is always done in a professional matter and it is done quickly! They are awesome!! Thanks!!! Ilana
Everything I ask for is always done in a professional matter and it is done quickly! They are awesome!! Thanks!!! Ilana
By: Ilana S.
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 6/27/2020
Customer Review
Jose was fantastic. Hes one of the best maintenance managers I know. Great speed and courtesy.
Jose was fantastic. Hes one of the best maintenance managers I know. Great speed and courtesy.
By: Achal A.
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 6/26/2020
Customer Review
Ourstanding attention and service.
Ourstanding attention and service.
By: Michael M.
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 6/20/2020
Customer Review
I enjoy my apartment home here, the staff is professional and friendly. Maintenance is fantastic!
I enjoy my apartment home here, the staff is professional and friendly. Maintenance is fantastic!
By: Certified Resident
Source: Kingsley
4.0 / 5
4.0 out of 5 stars
overall rating
Posted On: 6/12/2020
Customer Review
Glass house is my favorite building Ive lived in Dallas thus far.
Glass house is my favorite building Ive lived in Dallas thus far.
By: Certified Resident
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 5/23/2020
Customer Review
I have always found the maintenance department in general, and Jose in particular, to be responsive and professional. Th...
I have always found the maintenance department in general, and Jose in particular, to be responsive and professional. This mirrors the overall management of Glass House.
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By: William D.
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 4/25/2020
Customer Review
Very nice, quick, and professional! A lifesaver during the lockdown.
Very nice, quick, and professional! A lifesaver during the lockdown.
By: Certified Resident
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 3/24/2020
Customer Review
I love living at Glasshouse! Everyone is so friendly. If I need anything, they usually respond within 2 hours. The resid...
I love living at Glasshouse! Everyone is so friendly. If I need anything, they usually respond within 2 hours. The residents/neighbors are also friendly as well.
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By: Samantha B.
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 3/16/2020
Customer Review
I just moved to uptown and chose Glass House, best decision! Everyone is so nice !
I just moved to uptown and chose Glass House, best decision! Everyone is so nice !
By: Taylor K.
Source: Kingsley
4.0 / 5
4.0 out of 5 stars
overall rating
Posted On: 2/24/2020
Customer Review
The maintenance has been reliable and prompt. Thank you for responding to our needs and taking care to make sure that ev...
The maintenance has been reliable and prompt. Thank you for responding to our needs and taking care to make sure that everything is in working order. It feels nice to be able to rely on someone else to take good care of my home.
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By: Certified Resident
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 2/19/2020
Customer Review
Its a nice place to live, and the people are friendly.
Its a nice place to live, and the people are friendly.
By: Certified Resident
Source: Kingsley
