Skip to main content

Reviews from Verified Windsor Residents

Reviews from Verified Windsor Residents

Every day, we follow our mission to create homes that meet your needs — just ask our residents. It’s their feedback and reviews that have recognized us as the #1 Property Management Company in the nation for Overall Customer Satisfaction by the Kingsley Index for the third consecutive year. Hear what our satisfied residents are saying about their Windsor experience!

Think our community is the right home for you? Contact us here.

Posted On: 4/27/2024

Customer Review

Richard is best in class

By: Matthew D.

Source: Kingsley
Posted On: 4/24/2024

Customer Review

Raylon, one of the workers, deserves 5 stars. He was efficient, courteous and pleasant.

By: Chee-Yun K.

Source: Kingsley
Posted On: 4/21/2024

Customer Review

The request was taken care of very quickly, and did a great job!

By: Certified Resident

Source: Kingsley
Posted On: 4/19/2024

Customer Review

Super friendly, fast and efficient. I appreciate the maintenance staff at Glass House!

By: Certified Resident

Source: Kingsley
Posted On: 4/18/2024

Customer Review

Conceige and management team are extremely welcoming. Upon entry you will always be greeted in a very welcoming manner. Any ...

By: Certified Resident

Source: Kingsley
Posted On: 4/9/2024

Customer Review

Outstanding customer service. Professionally completed services.

By: Certified Resident

Source: Kingsley
Posted On: 4/3/2024

Customer Review

Richard was great at fixing the outlet and ice machine. I submitted the ticket at night and he was in the apartment by 10am ...

By: Christopher F.

Source: Kingsley
Posted On: 4/1/2024

Customer Review

Nora is absolutely amazing

By: Certified Resident

Source: Kingsley
Posted On: 3/20/2024

Customer Review

Richard was GREAT!!!

By: Taneisha M.

Source: Kingsley
Posted On: 3/7/2024

Customer Review

The move in was easy and all the staff super nice friendly and supportive throughout the whole process. And I’m so in love ...

By: Cedric W.

Source: Kingsley
Posted On: 3/5/2024

Customer Review

Great location & nice staff!

By: Ashley C.

Source: Kingsley
Posted On: 3/3/2024

Customer Review

I have had nothing but a great experience here. The entire team of management, concierge, security and service teams have ...

By: Certified Resident

Source: Kingsley
Posted On: 2/25/2024

Customer Review

The service was fast and friendly. The maintenance stuff was professional and efficient!

By: Jean B.

Source: Kingsley
Posted On: 2/23/2024

Customer Review

Edgar is truly the best maintenance lead I’ve ever seen

By: Certified Resident

Source: Kingsley
Posted On: 1/23/2024

Customer Review

All of the staff at Glass House and friendly and professional. They are the best!

By: Certified Resident

Source: Kingsley
Posted On: 1/17/2024

Customer Review

really comfortable place, nice rooms, perfect to live

By: Cristian C.

Source: Kingsley
Posted On: 11/17/2023

Customer Review

Always prompt, courtesy and attentive. Best maintenance staff ever!

By: Taneisha M.

Source: Kingsley
Posted On: 10/28/2023

Customer Review

My air conditioning stopped working at 10:00 pm on a Thursday night. I made the call and it was completely fixed by 10:35 ...

By: Steve H.

Source: Kingsley
Posted On: 10/27/2023

Customer Review

Maintenance team is awesome!

By: Julian S.

Source: Kingsley
Posted On: 10/26/2023

Customer Review

The service team is the best!!! I recommend Glasshouse to everyone I know. The team makes the Glasshouse the best place to ...

By: Certified Resident

Source: Kingsley
Posted On: 10/21/2023

Customer Review

My request was fixed in less than 2 hours. The maintenance staff was professional and did a great job addressing my issue

By: Jean B.

Source: Kingsley
Posted On: 9/29/2023

Customer Review

Patrick was amazing from start to finish. Best leasing agent ever!

By: Taneisha M.

Source: Kingsley
Posted On: 9/26/2023

Customer Review

Great place to call home excellent customer service and the entire staff always make me feel welcome.

By: Jeff W.

Source: Kingsley
Posted On: 9/13/2023

Customer Review

It was fast, professional and friendly service.

By: Certified Resident

Source: Kingsley
Posted On: 9/3/2023

Customer Review

My entire experience from applying to move in at the Glass House was fantastic. The staff is friendly, the community is fantastic ...

By: Jean B.

Source: Kingsley
Posted On: 8/20/2023

Customer Review

Best maintenance team!

By: Certified Resident

Source: Kingsley
Posted On: 8/2/2023

Customer Review

I've lived here at the Glass House for over ten years now and have found the maintenance response, whenever I needed it, ...

By: Certified Resident

Source: Kingsley
Posted On: 7/10/2023

Customer Review

Move in was seamless, even with poor timing of our UHaul pod being delayed, they worked with us to accommodate elevators ...

By: Nicholas P.

Source: Kingsley
Posted On: 6/22/2023

Customer Review

Love it !! Maintenance are perfect!

By: Maya A.

Source: Kingsley
Posted On: 5/23/2023

Customer Review

Maintenance always does a great job! Thanks y’all!

By: Certified Resident

Source: Kingsley
Posted On: 5/11/2023

Customer Review

Edgar was amazing, professional and handsome

By: Certified Resident

Source: Kingsley
Posted On: 4/30/2023

Customer Review

Jose was great! He came by and took care of my work orders within minutes.

By: Certified Resident

Source: Kingsley
Posted On: 4/26/2023

Customer Review

Jose and team always helps and responds when I reach out. I am truly satisfied.

By: Ashley W.

Source: Kingsley
Posted On: 4/18/2023

Customer Review

The management staff, concierges and maintenance staff are all wonderful!

By: Donna Y.

Source: Kingsley
Posted On: 4/9/2023

Customer Review

I have only been here for a couple of months but the staff is always helpful and courteous

By: Michelle W.

Source: Kingsley
Posted On: 4/6/2023

Customer Review

Best location in Dallas! Extremely close to food, drinks, major highways and airport.

By: Clark B.

Source: Kingsley
Posted On: 3/17/2023

Customer Review

Love the community and unit

By: Certified Resident

Source: Kingsley
Posted On: 3/17/2023

Customer Review

Chassitty make me feel like I’m at home as well as the rest of the staff, very friendly and professional.

By: Certified Resident

Source: Kingsley
Posted On: 2/26/2023

Customer Review

This is a great team and always wants to do right by the residents. The concierge/maintenance staff make sure the community ...

By: Sundar C.

Source: Kingsley
Posted On: 2/7/2023

Customer Review

Love the efficiency of the portal and quick response time AND fast resolution of the problem.

By: Certified Resident

Source: Kingsley
Posted On: 1/15/2023

Customer Review

Every single member of the 10+ person staff is super nice and super helpful.

By: Certified Resident

Source: Kingsley
Posted On: 9/12/2021

Customer Review

I absolutely love living here. Tony and Jessie are the best!! Always very welcoming and attentive. Very happy I picked Glass ...

By: Glenda M.

Source: Kingsley
Posted On: 9/7/2021

Customer Review

The concierge and maintenance staff are amazing and helpful!

By: Certified Resident

Source: Kingsley
Posted On: 9/3/2021

Customer Review

I have resided at the Glasshouse for 18 months and I have loved every minute. The staff is friendly and actually know who ...

By: Dorothy D.

Source: Kingsley
Posted On: 8/24/2021

Customer Review

Excellent service as always

By: Michael M.

Source: Kingsley
Posted On: 8/3/2021

Customer Review

I love glasshouse! I feel so safe with the 24-hour concierges and multiple key-fob requirements for entry. All of the concierges ...

By: Mary H.

Source: Kingsley
Posted On: 7/31/2021

Customer Review

Great and friendly place.

By: Certified Resident

Source: Kingsley
Posted On: 6/19/2021

Customer Review

Best management ever. Super responsive, nice, & professional. Love the building (cleanliness, location, walkability in neighborhood). ...

By: Certified Resident

Source: Kingsley
Posted On: 6/15/2021

Customer Review

We love our stay at Glasshouse. The management, Concierge and service repairs folks are outstanding. We recommend the facility ...

By: Arthur M.

Source: Kingsley
Posted On: 6/5/2021

Customer Review

The Staff, Concierge and maintenance crew is Superb! The Glasshouse is in a class unto themselves!!

By: Keisha H.

Source: Kingsley

Overall Rating

5 out of 5 stars